Contact Details

23 MARCH 2020

To our Valued Clients,
The impact the COVID-19 pandemic is having on families, friends, neighbours and fellow citizens is unprecedented. Following the Government’s advice, we of course are taking sensible precautions to protect everyone’s health and wellbeing as advised by our NHS.
Being a ‘Service Provider’, where possible, we will continue to operate ‘essential Maintenance for Security and Fire Detection Systems’ within the NHS and Government Guidelines.
As our office staff are working remotely, we would ask you to communicate by email as much as possible, as we may not be able to answer all the calls though our main telephone lines.
Please note that our emergency lines will remain in operation but non-essential work will be reviewed on daily basis.
PLEASE KEEP TO HAND – EMAIL ADDRESSES

For our Clients, we operate a 24/7 Service Desk via Tel: 0300 303 2536
Out of hours this telephone number diverts to our Call Centre for answering, they have access to the ‘On call’ Duty Engineer.

rob@itsfire.co.uk – for all emergencies
servicedesk@itsfire.co.uk – for non-urgent enquiries
financialcontroller@itsfire.co.uk – for all other enquiries

We operate as per Government advice which is updated daily, keep safe.

Chris Day
Director